FAQs
For Users
Healea is a comprehensive behavioural lifestyle management app that allows you to take control of your lifestyle modification journey. We want to help people live a healthy and complication-free life where they can enjoy more time with their families instead of worrying about disease complications.
Healea is built in collaboration with end users like you and keeping in mind your and your healthcare expectations of apps like intuitiveness and personalisation while allowing better lifestyle management. We use AI capabilities such as natural language processing and computer vision to give you detailed insights and information while giving you a personalised experience and an end-user-friendly simple interface.
Healea is for everyone who wants to achieve better lifestyle management. With its intuitive design and advanced AI capabilities, the app allows insightful and simple picturization of your progress and real-time communication with care providers.
The app is currently made available for residents of Australia and in the English language. We plan to roll the app out in other countries and languages.
We are giving a free 3-month of premium subscription for you to start off with.
And, hey, after 3 months, you only pay AUD 4-6/month depending on the subscription model to use the premium features 🤗. Free features remain free forever.
Yes, of course! You can select your care provider from the list or simply create a portfolio of your care provider and send them a request to see your activity and progress. They can, in real-time, monitor your progress and advise you on diet and exercise management.
Definitely, Yes! You can allow your care provider to view your reports in the app, or you can simply generate a pdf for your care provider. Your care provider has access to a portal where they can see your activity and results.
Yes, we have a web app, but it’s only for healthcare providers. They can log in from the web app and see your progress.
We all change our phones, and we understand this. Make sure to log out from your old phone and just download the app and sign in from your registered username with your new phone, and access all your previous data and progress back.
Healea is designed to support you in your journey to better manage your lifestyle. Better management of your lifestyle allows a healthy and complication-free life. Through Healea, you get access to:
- A community of people who would like to connect, share tips, and discuss ideas together for better lifestyle management.
- Evidence-based resources, strategies, tips, and advice to help you better understand.
- Conversational and personalized AI avatars who would guide you at every step of your journey.
- Integration with your favourite smartwatches.
- Exercise and diet coach to choose the right set of exercises and food to help you better control your calorie intake and promote an active lifestyle.
- Real-time communication and information exchange between you and your care providers, so you are on top of your journey.
We ask for your personal information to personalise your experience! Rest assured, we know your data's importance, so we keep your information secure and confidential.
We follow strict privacy protocols to safeguard your information. You can view our privacy policy in your app to see how your data is collected and managed. Once you sign up for the app, we explain how and what information we collect and how it is stored and managed. If you have any questions about data and privacy, email us at: support@healea.life.
As per industry practice, we confirm your email is legitimate, and it is not a bot we are dealing with!
We are available 24x7 and would love to hear from you and support you whenever required! Please write to us at support@healea.life or go to 'Contact Us' page on our website and fill out the form. We will get in touch with you ASAP!
For Providers
Healea web app is designed for you to oversee your client's lifestyle management journey better. Through the web component of the app, you can add and manage goals and action plans for your client so they can manage their lifestyle better.
Through the mobile component of the Healea, they get access to:
- A community of people they can connect to, share tips, and discuss ideas together for better lifestyle management.
- Evidence-based resources, strategies, tips, and advice to help them better understand.
- Conversational and personalized AI avatars which would guide them at every step of their journey.
- Integration with their favourite smartwatches.
- Exercise and diet coach to choose the right set of exercise and food to help them better control their calorie intake and promote an active lifestyle.
- Real-time communication and information exchange between care providers and clients so they are on top of their lifestyle journey.
Yes, absolutely, you can! You can add multiple clients and manage them.
Definitely! Healea's functionality allows multiple care providers to add the same client to provide holistic advice.
Of course! You stay on top of their progress. Healea's web portal has a user-friendly and easy-to-understand layout where you can monitor your client's daily, weekly, and monthly progress and do much more.
Yes, you can. Healea's web portal lets you download your clients' progress reports and results in a readable pdf format.
Definitely, you can. Whatever notes they put in for the day will be visible to you so that you have a better understanding of your clients.
Once you are registered on the Healea web portal, simply click the 'Add New' button in the upper right-hand corner and enter the details of your clients to invite them to join Healea.
Your clients receive an email or a phone link to accept the invitation to join Healea! Once they join, you can see them in your dashboard and manage their progress.
It's simple. Just 'Unlink' the client who is no longer with you, and it's done. You will not be able to manage them or see their progress.
Unfortunately, at this stage, it is not! However, we are in talks with practice management softwares and plan to launch this feature in the next version.
No, Healea web portal is free to use for healthcare providers.
We only ask for information that can personalise your experience! Rest assured, we know your data's importance, so we keep your information secure and confidential.
We follow strict privacy protocols to safeguard your information. You can view our privacy policy on our website to see how your data is collected and managed. If you have any questions about data and privacy, shoot us an email at: support@healea.life
As per industry practice, we confirm your email is legitimate, and it is not a bot we are dealing with!
We are available 24x7 and would love to hear from you and support you whenever required! Please write to us at support@healea.life or go to 'Contact Us' page on our website and fill out the form. We will get in touch with you ASAP!
